Revenue Protection News Story

Posted on 14th January 2019 by UKRPA

The Daily Mirror has published an article regarding a disabled customer discovering an illegal cannabis farm in his basement. Investigation is being carried out into the activities of the customer’s caring assistant.

As the Supplier, British Gas’ Revenue Protection Unit attended the site after ascertaining the customer’s bills were exceptionally high due to the growing of the cannabis farm. The case has been ongoing since last year.

The story can be found here.

Please contact UKRPA@Gemserv.com if you have any questions.

Grosvenor research published

Posted on 26th November 2018 by UKRPA

This year Grosvenor Services Group, a UKRPA member, carried out a piece of research in association with Crimestoppers of 2,000 households across the UK. The report explores current attitudes,
as well as investigating which strategies will be most successful at winning over the public’s support in the battle against energy theft.

British Gas presented with Certificate of Commendation

Posted on 5th November 2018 by UKRPA

Membership stories

In October, colleagues from the British Gas Revenue Protection team, Helen Neary, Kevin Lawrence and Gavin Hamer have together all received the Certificate of Commendation from Chief Superintendent Jon Roy of the Merseyside Police.

Revenue Protection on BBC’s The One Show – 16th May 2016

Posted on 16th May 2016 by UKRPA

Tonight, the British Gas Revenue Protection team will be featuring as the headline story on the BBC One Show by giving an insight on energy theft which costs our industry more than £400 Million every year.

Response to BBC Article on Merseyside Prosecution Rates

Posted on 31st March 2016 by UKRPA

The UKRPA has published its response to the recent BBC News article on the high level of prosecutions for electricity theft in the Merseyside area.

Please download the press release here.

Sentencing Council Publishes Guideline for Electricity Theft Offences

Posted on 7th October 2015 by UKRPA

The Sentencing Council has published a revised guideline for judges and magistrates on the sentencing of theft offences. The guideline, which has been issued following a public consultation, will come into effect on 1^stFebruary 2016.

Crimestoppers Campaign Conclusions

Posted on 17th September 2015 by UKRPA

In Issue 10 of the Newsletter, we heard about the energy theft campaign being carried out in north-east England, led by Crimestoppers in conjunction with British Gas.

Ofgem statement on prepayment meters installed under warrant

Posted on 27th May 2015 by UKRPA

27th May 2015

Ofgem has released a statement on the installation of prepayment meters under warrant:

“Installing prepayment meters under warrant should be used as a last resort by energy suppliers when consumers get into debt. It is a way to prevent a customer from being disconnected. Suppliers can only install a prepayment meter where it is safe and practical for the consumer to use”.

Crimestoppers launches meter tampering campaign

Posted on 24th February 2015 by UKRPA

Crimestoppers, the independent crime-fighting charity, has today launched a campaign to tackle meter tampering, a common form of energy theft.

In addition to the increased costs that energy theft can place onto honest customer bills, tampering is a crime that can have very real and dangerous consequences like fires and explosions, which threaten the lives and homes of innocent people. Crimestoppers plays a unique role in tackling crime in the UK, by providing an anonymous reporting service for people to come forward without fearing the repercussions from the community or criminals themselves.

Black Market Britain

Posted on 26th November 2014 by UKRPA

Channel 5 Catch Meter Tamperer at Work

The UKRPA recently came together with the team behind Channel 5’s Black Market Britain to produce a special ‘Undercover Benefits Cheat’ edition of their programme.