Ofgem statement on prepayment meters installed under warrant

27th May 2015

Ofgem has released a statement on the installation of prepayment meters under warrant:

“Installing prepayment meters under warrant should be used as a last resort by energy suppliers when consumers get into debt. It is a way to prevent a customer from being disconnected. Suppliers can only install a prepayment meter where it is safe and practical for the consumer to use”.

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Utilita Accedes as a UKRPA Member

The UKRPA welcomes Utilita as the fifteen member of the Association.

In welcoming Utilita, Tony Thornton, UKRPA Chairman, said:

“We are delighted to welcome Utilita as a member of the Association. It is pleasing when organisations such as Utilita believes in the value of co-operation, and shared industry experience and intelligence that can take place under the auspices of the UKRPA. I have no doubt that other organisations will wish to follow in the footsteps of Utilita.”

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UKRPA Responds to Ofgem Next-Day Switching Consultation

The UKRPA has today submitted its response to Ofgem’s consultation Moving to Reliable Next-Day Switching.

The UKRPA cautions that “the challenges of dealing with energy theft within even greater time constraints may exasperate the ability for energy companies to be able to deal with energy theft situations”.

The full UKRPA response can be found here.

Ofgem Guidance on Suppliers’ Rights in Case of Theft

Ofgem has published an open letter with guidance on suppliers’ rights and obligations in the case of gas or electricity theft.

The letter includes clarification for suppliers with regard to:

  • Disconnection and meter removal
  • Discontinuing supply and interation with the duty to supply
  • Marketing gas / electricity to domestic customers.

The open letter can be found here.

UKRPA Response to Ofgem’s “Tackling Electricity Theft – The Way Forward”

The UKRPA welcomed the opportunity to respond to Ofgem’s Decision Document “Tackling Electricity Theft – The Way Forward”. The UKRPA was delighted to note that the positive work carried out by the Association was recognised in the Ofgem document.

This response follows on from the UKRPA’s response to Ofgem’s consultation in August last year. The UKRPA welcome any opportunities to discuss further any areas of interest related to this response.

The full UKRPA Response can be found here.

UKRPA Interoperability Press Release

On 27th September 2013,  the UKPRA in conjunction with the Liverpool Housing Trust (LHT), launched a Protocol aimed at improving the communication and support between housing associations and energy companies. The Protocol seeks to raise awareness of revenue protection and energy theft through education and provide a means of escalation between energy organisations and housing associations and trusts.

The full UKRPA Press Release can be found here.

UKRPA Response to the Ofgem Tackling Electricity Theft Consultation

The UKRPA welcomed the opportunity to respond to Ofgem’s Tackling Electricity Theft Consultation. Given the Association’s extensive involvement with Ofgem and its work in relation to revenue protection activities in both the gas and electricity market, the UKRPA has a wealth of experience to feed into this consultation process. The response follows on from the UKRPA’s response to Ofgem’s Theft of Gas consultation last year. The UKRPA welcome any opportunities to discuss further any areas of interest related to this response.

The full UKRPA Response can be found here.