In September 2019, Grosvenor Services Group issued a consumer poll asking 1,000 UK billpayers about their attitudes towards the potential amnesty being considered by Ofgem. Following the closure of the poll, Grosvenor Services published an article in the Electrical Review outlining the responses received and detailing the associated benefits and costs that an amnesty would bring.
Grosvenor highlights the low consumer awareness around the safety risks associated with energy theft and confirms the importance of safety being at the forefront of the decision as to whether an amnesty should be implemented. The UKRPA Chairman also commented, confirming the intention for the Association to provide support to Ofgem and Members in this deliberation phase.
This is a great example of our Members taking positive action to increase the public’s awareness around energy theft and meter tampering. We welcome and encourage any other stories you may have which highlight similar messaging.
You can find the full article here.