Meter tampering is extremely dangerous.
If you know someone who has tampered with their meter or is attempting to defraud their electricity or gas supplier in Northern Ireland, please visit the Northern Ireland Electricity Networks website or call 03457 643 643. You can also visit our ‘Who to Contact’ page for more information.
If you know someone who has tampered with their meter or is attempting to defraud their electricity or gas supplier in Great Britain, please visit the Stay Energy Safe website or call 0800 023 2777.
Please note: If you do not provide the full address of the property in question, the authorities and energy company responsible for the meter will not be able to investigate.
Please see ‘Complaints’ if you have an issue with your supplier.
Please note that the UKRPA Energy Theft Reporting Service for Northern Ireland closed on Tuesday 31st March 2026. From Wednesday 1st April 2026, all energy theft reports for Northern Ireland should be submitted to the Northern Ireland Electricity Networks website, or by calling 03457 643 643.