Some Distribution Businesses have withdrawn their commercial Revenue Protection services, meaning that those requiring such services may struggle to find alternative providers. In an effort to help such organisations find alternative provisions, the UKRPA has listed below the names and contact details of the UKRPA Members that are able to offer Revenue Protection services on a commercial basis.
Nationwide revenue protection investigation services for theft of gas and abstraction of electricity cases on residential and commercial portfolios. Contact RevProEl@Centrica.com.
Fully managed end-to-end revenue protection activities for abstraction of electricity in MPAN areas 13 (Merseyside/Northern Wales) and 18 (Southern Scotland). Email Revenue.Protection@scottishpower.com or telephone: 0800 074 1976.
Western Power Distribution
Full revenue protection service for abstraction of electricity in the following MPAN areas: 10 (Eastern England); 12 (London); 17 (Northern Scotland); 19 (South Eastern England); 20 (Southern England). Contact 0845 603 1144 and ask to speak to Richard Brant or Heath Watts-Robinson or email firstname.lastname@example.org.
Nationwide dual fuel revenue protection services, including electricity & gas supply theft services and distribution theft (theft in conveyance) services. Please contact email@example.com, 07752 798 838.
Grosvenor Services Group
Grosvenor Services Group is a utilities sector specialist, working with 18 UK energy and water companies, delivering customer-facing office and field-based services. Grosvenor provides an end-to-end energy theft investigation service from lead right through to warrant via a nationwide field team skilled in revenue protection, customer engagement and debt collection; please email firstname.lastname@example.org or telephone 0333 123 1471.
Haste Ltd provides a nationwide gas and electric, end to end revenue protection service for domestic and commercial supply points. Taking care of everything, including full warrant process, Haste work with some of the industry’s biggest Suppliers. You can contact Haste Ltd on 01530 517 960 or via email on RPServices@hasteltd.co.uk.
Blackthorne Utilities Ltd
Nationwide coverage, providing administrative and specialist field support services tailored to the utilities industry. Our services cover all and any aspects of revenue loss a supplier may be suffering. We are also ISO 9001 : 2015 certified. For further information please contact email@example.com, or call 0114 236 5042 .
Please note that there may be other organisations that are not UKRPA Members and who may also be in a position to offer Revenue Protection services.
Mercia Utility Services
Mercia Utility Services provides nationwide Revenue Protection Officers to capture and resolve energy tampers and abstractions.
Mercia support the process and service for both gas and electricity Domestic and Business consumers. Mercia treat each energy tamper as an individual case. This is to ensure the appropriate risk assessment and action is taken and followed up including obtaining emergency Rights of entry warrants and emergency visits.
Phone: 01827 816 239